Within Australia – shipped via Australia Post eParcel
You will receive a unique tracking code direct from Australia Post via email so you can follow the shipping process right up to delivery (signature required on delivery). Your GluteGuard order will generally be shipped within one business day of receiving your order.
All orders are dispatched on the same day or the next business day after they are received.
Estimated delivery times:
Standard eParcel: 4 to 6 business days from the day following the day the orders are dispatched.
Express Shipping: 1 to 3 business days from the day following the day the orders are dispatched.
*Please note that delivery times may vary depending on the designated ship-to address. See full Terms & Conditions on the Glutagen website for further details.
Outside Australia – shipped via Australia Post and your local postal carrier
International orders are shipped using Australia Post, with delivery completed by your local postal carrier once the shipment reaches your destination country. DHL Express may also be available as an express international shipping option at checkout for selected destinations.
All international orders include tracking, and you will receive your tracking details by email once your order has been dispatched. Your GluteGuard order will generally be dispatched within one business day of receiving your order.
Estimated delivery times vary depending on the destination. To view the available shipping options and estimated delivery times for your location, please enter your delivery country at checkout.
Important information regarding customs charges for international orders:
GluteGuard is a complementary medicine listed in Australia and manufactured in accordance with the Guide to Good Manufacturing Practice for Medicinal Products. However, you may have regulations specific to your country or additional import duties and taxes that are levied once a shipment reaches your country.
You are responsible for complying with any specific regulations and meet any additional charges for customs clearance. These regulations and customs policies vary widely from country to country.
*Delivery times may vary according to your location and country’s import regulations. We recommend you contact your local customs office for further information. Please see full Terms & Conditions on the Glutagen website for more information on delivery terms.
